General

How do I download the check-in apps?
You can find the check-in apps here on our website. We offer iOS, Android, Windows, and Mac apps. If you are checking in hundreds or thousands of att...
Tue, 31 Dec, 2019 at 2:47 PM
How do I use the check-in apps?
Using the check-in apps is quite simple!  The check-in desktop apps offer some more advanced features such as an audible chime when a ticket is successf...
Tue, 31 Dec, 2019 at 2:56 PM
My check-ins are not working! Error Wrong Ticket Code
It is never fun when your big event comes, and your scans are failing.  1) The first thing to check, is on your Ticket Types, (My Ticket Space > Tick...
Tue, 31 Dec, 2019 at 3:10 PM
What are the supported barcode types?
Supported types for the Barcode scanning option in the admin dashboard: C39 C39E C93 C128 C128A C128B EAN2 EAN5 EAN-13 UPCA UPCE MSI MSI+ RMS4...
Tue, 31 Dec, 2019 at 3:31 PM