Getting Started

Once I sign up, what next steps should I do?
When your ticket space is created, we pre-configure most of the common settings with what we recommend. However, you have FULL control over everything! So w...
Tue, 31 Dec, 2019 at 11:56 AM
How do I collect payments?
We use Stripe.com as our payment processor. They handle all aspects of security, payouts, etc.  You will need a Stripe account, but if you don't ha...
Tue, 31 Dec, 2019 at 12:01 PM
How do I add/delete a new Ticket Staff member?
One thing that we do not charge extra for, is adding more staff members to your Ticket Space. If you need more employees or administrators to help administe...
Tue, 31 Dec, 2019 at 2:25 PM
Where do I add my ticket terms and conditions to show up on the PDF ticket?
The "Terms & Conditions" ticket template element which shows on your generated PDF ticket corresponds to the "Terms of Use" field on...
Tue, 31 Dec, 2019 at 3:29 PM
How do I add my tickets to my event page?
My Ticket Space has the concept of what's called a shortcode. A shortcode lets you insert various ticket elements, with little effort. We have a handy ...
Sun, 12 Jan, 2020 at 10:37 PM
How do I access my admin dashboard?
Once you have signed up, you have your own ticket space URL. You can access your site 2 ways. 1) Your ticket space url /login (organization.myticketspac...
Tue, 28 Jan, 2020 at 9:04 AM