FAQ

What fees are associated with My Ticket Space?
After the one time account setup fee, there are NO other recurring costs! A flat $.50 USD per ticket fee is all you pay. We support 135+ different curre...
Tue, 31 Dec, 2019 at 11:52 AM
Are payments made secure? Is it SCA compliant?
Yes! That is exactly why we integrated with Stripe.com for our credit card processing needs. Your account is held directly with Stripe, so we do not collect...
Tue, 31 Dec, 2019 at 2:30 PM
Can I have one event, that spans across multiple dates?
This scenario is a quite frequent question among our customers. However, we does not currently support recurring events functionality. There are certain wor...
Tue, 31 Dec, 2019 at 3:35 PM
Can I add a button to empty the cart all at once?
Currently, we do not support this functionality. However, you can zero out quantities of for the products on the cart page and then click Update Cart button...
Tue, 31 Dec, 2019 at 3:37 PM
How do I print a ticket from the back end?
Currently, the way you would print a ticket from the back end, would be to log into your admin dashboard, locate the order under "My Ticket Space > ...
Tue, 31 Dec, 2019 at 3:57 PM
How do I create tickets or orders manually?
My Ticket Space is an online event ticketing system, intended to be used for selling tickets online and delivering them to the customers as download links v...
Tue, 31 Dec, 2019 at 4:19 PM
When I create an event, where is that event's direct URL?
When you create an event, it gets it's own unique URL. You can change this URL if you want, but finding the URL is very easy.  Navigate to My Ticke...
Sun, 12 Jan, 2020 at 10:41 PM